Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - 9x5 - response time: NBD - for HP 470 G10; Elite Mobile Thin Client mt645 G7; Pro x360; ProBook 445 G10, 455 G10, 470 G10